These Terms of Service govern your use of the iRez Solutions website. Please read them before using the site. If you do not agree with them, please do not use the site.
1. Agreement to these terms
By accessing or using this website, you agree to be bound by these terms and by our Privacy Policy. If you use the site on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes both you and that organization.
In these terms, "we", "us", and "iRez Solutions" refer to iRez Solutions, LLC.
2. What this website is
This website provides general information about our company and the services we offer. It is marketing and informational material.
Descriptions of services, industries served, capabilities, and results are general in nature. Every property and project is different. Nothing on this site is a promise that a particular solution is suitable for your property, that a particular outcome will be achieved, or that a specific service is available in your area.
3. Requests and quotes
Submitting the assessment request form starts a conversation. It does not create a contract, reserve capacity, schedule work, or obligate either of us to proceed.
Any assessment, proposal, quote, or estimate we provide is subject to a site evaluation and to the assumptions stated in it, and it may be revised or withdrawn before it is accepted in writing. Pricing, availability, equipment models, and lead times are subject to change, including for reasons outside our control such as manufacturer supply.
Response times mentioned on this site, such as replying within one business day, describe what we aim for in ordinary circumstances. They are goals, not contractual service levels. Binding response and resolution commitments, if any, appear in a signed services or support agreement.
4. Services are governed separately
These terms cover your use of the website only. Any actual work we perform, including assessment, design, installation, configuration, monitoring, maintenance, and support, is governed by a separate written agreement, proposal, statement of work, or purchase order signed by both parties.
If anything in these website terms conflicts with a signed services agreement, the signed agreement controls for that work.
Equipment we supply is covered by the applicable manufacturer's warranty. Any workmanship warranty we offer will be stated in your service agreement.
5. Acceptable use
You agree not to:
- Use the site for any unlawful purpose or in violation of these terms.
- Submit false, misleading, or fraudulent information, or impersonate another person or organization.
- Submit another person's personal information through our forms without their permission.
- Attempt to gain unauthorized access to the site, its servers, or any connected system.
- Introduce malware, or interfere with or disrupt the operation of the site.
- Use automated means to scrape, harvest, or collect information from the site, or to submit forms.
- Use the site or its contact channels to send unsolicited commercial messages.
- Copy, reproduce, or republish substantial portions of the site for commercial purposes.
We may restrict or block access to the site at our discretion, including where we believe these terms have been violated.
6. Intellectual property
The site and its contents, including text, layout, graphics, icons, photographs, and design, are owned by iRez Solutions or its licensors and are protected by intellectual property laws. The iRez Solutions name and logo are our marks and may not be used without our prior written permission.
You may view the site and print or download individual pages for your own internal, non-commercial reference. All other rights are reserved.
Third-party names and marks that appear on the site, including manufacturer and vendor brands, belong to their respective owners. Their appearance does not imply endorsement by them of us, or by us of them, beyond any relationship we describe in writing.
7. Your submissions
When you send us information through the site, you confirm that it is accurate to the best of your knowledge and that you have the right to send it. We handle it as described in our Privacy Policy.
If you send us feedback, suggestions, or ideas about our services or this site, you agree we may use them without restriction or obligation to you. Please do not send us confidential information through the website; use an agreed channel and a confidentiality agreement if confidentiality is required.
8. Third-party sites and products
The site links to resources we do not operate, including our support center hosted on Notion. We provide those links for convenience. We do not control those sites, are not responsible for their content, availability, or practices, and do not endorse them by linking to them. Your use of them is governed by their own terms.
9. Disclaimers
The website is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the site will be uninterrupted, timely, secure, or error free, that defects will be corrected, or that the site is free of harmful components. We do not warrant that information on the site is complete, current, or accurate, and we may change it at any time without notice.
Nothing on this site is legal, regulatory, or compliance advice. References to standards or regulatory considerations, including in the context of healthcare or other regulated environments, are general and do not constitute a determination that any system or configuration meets your obligations. You are responsible for confirming that a solution meets the requirements that apply to you.
10. Limitation of liability
To the fullest extent permitted by law, iRez Solutions and its owners, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, arising out of or related to your use of, or inability to use, this website, even if we have been advised of the possibility of such damages.
To the fullest extent permitted by law, our total liability arising out of or related to your use of this website will not exceed [amount, e.g. one hundred U.S. dollars ($100)].
These limits apply to your use of the website. Liability arising from services we perform is addressed in the applicable services agreement.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages. In those jurisdictions, the above exclusions and limits apply only to the extent permitted, and nothing in these terms limits liability that cannot lawfully be limited.
11. Indemnification
You agree to indemnify and hold harmless iRez Solutions and its owners, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses, including reasonable attorneys' fees, arising out of your use of the website, your violation of these terms, or your violation of the rights of another.
12. Governing law and disputes
These terms are governed by the laws of the State of Florida, without regard to its conflict of law rules. You agree that the state and federal courts located in Seminole County, Florida have exclusive jurisdiction over any dispute arising out of or relating to these terms or the website, and you consent to personal jurisdiction there.
Before filing any claim, you agree to contact us first so we can try to resolve it informally.
13. Changes to these terms
We may update these terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Changes take effect when posted. Your continued use of the site after that means you accept the revised terms. If you do not agree, please stop using the site.
14. General
- Severability. If any provision is found unenforceable, it will be limited or removed to the minimum extent necessary and the rest of these terms remain in effect.
- No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
- Assignment. You may not assign these terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
- Entire agreement. These terms and our Privacy Policy are the entire agreement between you and us regarding the website, and they replace any prior understanding on that subject. They do not replace a signed services agreement.
15. Contact us
Questions about these terms can be sent to:
- Email: info@irezsolutions.com
- Mail: 3005 W Lake Mary Blvd, Ste 111 #729
Lake Mary, FL 32746